Frequently Asked Questions (FAQ)
1. How do I place an order?
1. How do I place an order?
Simply browse our website, add your chosen products to the cart, and proceed to checkout. Payments can be completed securely using our accepted payment methods.
2. What payment methods do you accept?
2. What payment methods do you accept?
We accept major credit and debit cards, as well as other secure online payment options (depending on your region).
3. Can I modify or cancel my order after placing it?
3. Can I modify or cancel my order after placing it?
We begin processing orders quickly to ensure fast delivery. If you need to make a change, please contact us immediately at support@revither.com. Once the order has been shipped, it cannot be modified or canceled.
4. Where do you ship to?
4. Where do you ship to?
We ship worldwide. Delivery times vary depending on your location. Please see our [Shipping Policy] for detailed information.
5. How long does delivery take?
5. How long does delivery take?
Orders are typically delivered within 7–15 business days, depending on your region. Delivery estimates begin once your order has been processed.
6. How can I track my order?
6. How can I track my order?
Once your order is dispatched, you will receive a tracking number via email. You can track your parcel on our website or directly with the carrier.
7. Why did I receive my items in separate packages?
7. Why did I receive my items in separate packages?
To provide faster and more reliable delivery, we sometimes ship products separately depending on availability and warehouse location. You will receive tracking information for each shipment.
8. What is your return policy?
8. What is your return policy?
We accept returns within 7 days of delivery if the product is unused, in original condition, and in its original packaging. Please refer to our [Return & Refund Policy] for more details.
9. How do I request a return?
9. How do I request a return?
Contact us at support@revither.com with your order number, reason for return, and photos (if applicable). Our team will guide you through the process.
10. When will I receive my refund?
10. When will I receive my refund?
Refunds are processed within 5–10 business days after we receive and inspect the returned item.
11. How do I contact Revither?
11. How do I contact Revither?
You can reach our support team at support@revither.com. We typically respond within 72 business hours.
12. My order is delayed — what should I do?
12. My order is delayed — what should I do?
Occasionally, customs or external factors may cause delays. If your order hasn’t arrived within the expected timeframe, contact us and we’ll assist in tracking your package.
