Privacy policy

Last updated: May 13, 2026

At Revither, your privacy is as important to us as your hair restoration journey. This Privacy Policy explains how Revither ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from revither.com (the "Site"), use our services, or communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refers to you as a user of the Services — whether as a customer, site visitor, or any other individual whose information we have collected in accordance with this policy.

Please read this Privacy Policy carefully before using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational needs. When we do, we will post the revised version on the Site and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

How We Collect Your Personal Information

We collect personal information about you from several sources depending on how you interact with us. In addition to the specific uses described below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our Terms of Service, and protect the rights of Revither and its users.

Information You Provide Directly

When you use our Services, you may provide us with:

  • Contact details — your name, address, phone number, and email address

  • Order information — billing/shipping address, payment confirmation, email, and phone number

  • Account information — username, password, security questions, and related credentials

  • Customer support communications — any information you share when reaching out to our team

Certain features may require you to submit specific information. You may choose not to provide it, but this may limit your access to those features.

Information Collected Automatically

We may automatically collect information about how you interact with our Site ("Usage Data") using cookies, pixels, and similar tracking technologies. This may include:

  • Device and browser information

  • Network connection details and IP address

  • Pages visited and interactions with the Site

Information from Third Parties

We may also receive information about you from trusted third-party partners, including:

  • Shopify — our e-commerce platform provider

  • Payment processors — who collect payment details (e.g., card information, billing address) to fulfill your orders

  • Analytics and advertising partners — who help us understand how users engage with our Services

All information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products & Services
We use your information to process orders, handle payments, manage your account, arrange shipping, facilitate returns and exchanges, and send transactional notifications. We may also use your information to enhance your shopping experience through Shopify's platform, subject to Shopify's Privacy Policy.

Marketing & Advertising
We may use your information to send promotional communications by email, SMS, or mail, and to display personalized advertisements. For EEA residents, this processing is based on our legitimate interest in marketing our products under Art. 6(1)(f) GDPR.

Security & Fraud Prevention
We use your information to detect and address potentially fraudulent, illegal, or harmful activity. We strongly recommend keeping your account credentials private. If you believe your account has been compromised, contact us immediately at contact@revither.com. For EEA residents, this is based on our legitimate interest in maintaining a secure platform under Art. 6(1)(f) GDPR.

Customer Support & Service Improvement
We use your information to respond to your inquiries and continuously improve our Services. For EEA residents, this is based on our legitimate interest in maintaining an effective business relationship with you under Art. 6(1)(f) GDPR.

Cookies

Like most websites, we use cookies on the Site to power core functionality, remember your preferences, and run analytics. For details on cookies used through Shopify, visit shopify.com/legal/cookies.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the performance and availability of certain features on our Site. Our Site does not respond to "Do Not Track" browser signals. To learn more, visit allaboutdnt.com.

How We Share Your Personal Information

We may share your personal information in the following circumstances:

  • Service providers — IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping partners

  • Business & marketing partners — to deliver advertising and Services; partners handle your data under their own privacy policies

  • With your consent — when you direct us to share information (e.g., social media integrations, shipping requests)

  • Within our corporate group — in our legitimate interest to operate our business

  • Legal & compliance purposes — in response to lawful requests (subpoenas, court orders), to enforce our Terms of Service, or to protect the rights of Revither and its users

  • Business transactions — in connection with a merger, acquisition, or similar corporate event

We do not sell or use sensitive personal information to infer characteristics about you without your consent.

Third-Party Websites & Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. We encourage you to review the privacy policies of any third-party site you visit. The presence of a link on our Site does not imply endorsement of the linked platform or its operators.

Children's Privacy

Our Services are not directed at children. We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has provided us with their information, please contact us at contact@revither.com and we will promptly delete it.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

Data Security & Retention

We implement reasonable security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. We recommend avoiding unsecured channels when sharing sensitive information with us.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access / Know — Request access to the personal information we hold about you

  • Right to Delete — Request deletion of your personal information

  • Right to Correct — Request correction of inaccurate information

  • Right to Portability — Request a copy of your data or its transfer to a third party

  • Right to Restrict Processing — Ask us to stop or limit how we process your data

  • Right to Withdraw Consent — Where processing is based on consent, you may withdraw it at any time

  • Right to Appeal — Appeal any decision we make regarding your privacy request

  • Marketing Opt-Out — Unsubscribe from promotional emails at any time via the unsubscribe link in any of our emails. Note that transactional emails (e.g., order confirmations) will still be sent.

To exercise any of these rights, please contact us at contact@revither.com. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request. You may also designate an authorized agent to submit requests on your behalf, subject to identity verification.

Complaints

If you have concerns about how we handle your personal information, please contact us at contact@revither.com. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority. EEA residents can find the relevant supervisory authority here.

International Data Transfers

Revither operates globally, which means your personal information may be transferred to, stored in, or processed in countries outside of your own. When transferring data from the European Economic Area (EEA) or the United Kingdom, we rely on recognized legal mechanisms such as the European Commission's Standard Contractual Clauses or equivalent safeguards, unless the destination country has been deemed to provide an adequate level of data protection.

Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please reach out to our team:

📧 Email: contact@revither.com
🌐 Website: revither.com

© 2026 Revither. All rights reserved.